Bingo Deposit Help
Helping you make your online bingo deposit
Vics-Bingo has implemented for your convenience first-class online deposit methods, the most secure options that the industry has to offer. However, there may always be obstacles such as banking restrictions and/or technical difficulties, for which you may require extra assistance in order to enjoy the great online bingo games we offer you at Vics-Bingo, and for these cases, we offer you the best support for EVERY issue.
Our Vics-Bingo Cashier Assistance Department can help when your transaction has been declined, answer all your questions about depositing and advise you on other possible online deposit methods for you to get back on track playing online bingo games in no time.
Please feel free to contact our Cashier Assistance Department at your convenience, at any time. We have several channels of communication open for you to do this, which are: opening a Help Desk Ticket, sending an email, or calling us by phone. We will be glad to assist you with anything you need.
Deposit Help FAQ
If you are having difficulties with your online bingo deposit, please read the following scenarios below, which we hope will help you identify your particular transaction issue, and hopefully the solution as well! Should you still need further assistance, please contact the bingo Cashier Assistance Department, and they will gladly help you out.
It is also important that you to please keep in mind that as part of our Fraud Control Procedures at Vics-Bingo, there will be times when a customer is prompted to submit paperwork to confirm certain information; please read our Deposit page to learn more about this. We thank you in advance for your cooperation.
Credit Cards Details are incorrect
One common occurrence is that you have registered your credit/debit card and are trying to deposit, but get the message: "We're sorry; your transaction could not be approved. According to our Card Processor, some of your credit Card details are incorrect".
Sometimes, you may be trying to make on online bingo transaction and your card does not go through, however you are sure that the card is valid and has enough spending limit to perform said transaction, in such cases we recommend you check the following:
Double check your profile and credit/debit card information:
Your full name, address, telephone number and even postal information must be complete and accurate. It is imperative that these card details match your account profile information as well. If this is not so, or if any of this information is missing, you will not be able to register a credit/debit card, or make a deposit.
Double check the credit card/debit card number:
Please make sure that the card number you enter is correct, and that it is complete. Please note that: American Express cards have 15 digits; Visa and MasterCard have 16 digits. This goes for debit cards from these emitters too. You will need to type in your card verification number (also called security code). This number is a 3 or 4 digit combination depending on the card issuer; Visa and MasterCard have 3 digit combinations, while American Express is 4 digits.
If you find incorrect information displayed in your Vics-Bingo account, please proceed to contact our Deposit Help Department, as they are the only ones who can edit these details. Just please let them know that you need your account details edited and submit the correct information.
Credit Card Expiration Date is not valid
If you are attempting to make your online bingo deposit, but get the following message: "We're sorry; your transaction could not be approved. According to our Card Processor your expiration date is incorrect",it is could be that you accidentally entered the wrong expiration date for your card when registering, or your card is in fact no longer valid.
In this case, please contact the Deposit Help Department for them to edit the expiration date of your credit/debit card if necessary, as only they can do this for you.
Your Card is still being denied
Credit and debit cards are the fastest online deposit methods people use; it is a trustworthy option and easy to trace. Nevertheless, as with any other online transaction method, they are also subject to rules and regulations.
Some banks have restrictions for online gaming deposits. This is variable, meaning you may not be able to use you card at one website; however use is perfectly well at another. Some banks allow large amounts for the first transactions, while others do not. Sometimes it is a matter of the amount of existing funds available in the bank account, or a matter of timing between the issuer and the receiver.
If your credit/debit card is in compliance with all the above mentioned online bingo deposit criteria, but you are still getting a denied transaction message, please contact our Cashier Assistance Department for them to help you further with the issue. The solution can be varied, and as simple as adjusting the amount you are attempting to deposit, or waiting a few minutes before trying again.
Contact Deposit Help
The Vics-Bingo Cashier Assistance Department, or Deposit Help, is ready to assist you in a timely manner with all your questions and concerns, every day from 7am to 11pm EST.
Toll free number:
You can call us right away at 1-866-814-0052
Email:
deposithelp@vicsbingo.ag Average response time is 5 to 40 minutes.
Live Support Help Chat:
Click here to open a chat window and receive real time assistance
Help Support Ticket:
Log into your Vics-Bingo account and click on the My Help Desk tab to place a ticket with your inquiry. The average response time is 5 to 40 minutes. We thank you in advance for your patience and cooperation!
